Technical Services Director

23 hours ago


San Francisco, California, United States University of California , San Francisco Full time
About the Role

The Technical Services Director will play a pivotal role in ensuring the seamless functioning of the Service Desk by directing daily operations, resolving technical issues promptly, and maintaining adherence to service level agreements (SLAs).

You will provide advanced technical and business consultation to stakeholders across UCSF, advocate exceptional customer service, and drive continuous improvement initiatives to enhance workflows and procedures.



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