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Customer Service Representative

2 months ago

Mesquite, Texas, United States Circle K Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.

Key Responsibilities:

  • Customer Service: Greet customers, respond to their needs, and provide solutions to their queries.
  • Sales Floor Support: Assist customers with purchases, restock shelves, and maintain a clean and organized store environment.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
  • Leadership Opportunities: As a Lead Sales Associate, you will have the opportunity to lead shifts, mentor colleagues, and contribute to the development of our sales floor team.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Communication Skills: Excellent communication and interpersonal skills are essential for this role.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
  • Adaptability: Willingness to adapt to changing sales floor conditions, customer needs, and store policies.

What We Offer:

  • Competitive Pay: A competitive hourly rate and opportunities for advancement.
  • Benefits Package: A comprehensive benefits package, including medical, vision, and dental insurance.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Flexible Scheduling: Flexible scheduling to accommodate your needs and preferences.

Physical Requirements:

  • Standing and Walking: Ability to stand and walk for up to 8 hours per shift.
  • Lifting and Carrying: Ability to lift and carry up to 30 pounds from ground to overhead.
  • Pushing and Pulling: Ability to push and pull with arms up to a force of 20 pounds.