Bilingual Customer Service Representative
3 weeks ago
The Bilingual Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication skills in both English and Spanish.
Key Responsibilities- Customer Service: Provide a superior level of customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
- Front Desk Operations: Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Account Management: Assist with maintaining the neatness and cleanliness of the club, as well as responding to member questions and concerns in a timely and professional manner.
- Language Skills: Must be fluent in Spanish, both written and verbal.
- Customer Service Experience: Customer service background preferred.
- Basic Computer Skills: Basic computer proficiency required.
- Physical Demands: Continual standing and walking during shift, as well as occasional lifting of over 80 pounds.
$10.00 - $12.00 per hour
Planet Fitness is a dynamic and growing company that values its employees and provides a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
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