Bilingual Customer Service Representative

3 weeks ago


Mesquite, Texas, United States Planet Fitness Full time
Job Summary

The Bilingual Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication skills in both English and Spanish.

Key Responsibilities
  • Customer Service: Provide a superior level of customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
  • Front Desk Operations: Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Account Management: Assist with maintaining the neatness and cleanliness of the club, as well as responding to member questions and concerns in a timely and professional manner.
Requirements
  • Language Skills: Must be fluent in Spanish, both written and verbal.
  • Customer Service Experience: Customer service background preferred.
  • Basic Computer Skills: Basic computer proficiency required.
  • Physical Demands: Continual standing and walking during shift, as well as occasional lifting of over 80 pounds.
Compensation:

$10.00 - $12.00 per hour

Planet Fitness is a dynamic and growing company that values its employees and provides a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.



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