Patient Services Representative

15 hours ago


Allison Park, Pennsylvania, United States UPMC Full time
Patient Services Representative

UPMC is seeking a full-time Patient Services Representative to join their team at Primary Care - Hampton, located at the Hampton OP Center in Aspinwall. This position works Monday through Friday from 8:00 am to 4:30 pm.

Key Responsibilities:

  • Welcome patients upon arrival and promote the usage of new and emerging consumer-friendly technologies.
  • Educate patients on their copayments and financial obligations and collect payments when applicable.
  • Schedule subsequent appointments within the continuum of care.
  • Connect patients to financial advocacy resources when appropriate.
  • Update patient's demographics and insurance coverage information.
  • Promote an overall culture of service excellence.

Requirements:

  • High school graduate or equivalent required.
  • Two years of experience in a medical, billing, fiscal, or customer service function preferred.
  • Knowledge of medical terminology preferred.
  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31 Child Abuse Reporting with renewal.
  • Act 33 with renewal.
  • Act 34 with renewal.
  • Act 73 FBI Clearance with renewal.

UPMC is an Equal Opportunity Employer/Disability/Veteran.



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