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Automotive Sales Specialist

2 months ago


Asheville, North Carolina, United States FIELDS MAZDA OF ASHEVILLE Full time

Company Overview: Fields Mazda of Asheville is dedicated to delivering an exceptional experience to our valued customers. We strive to foster lasting relationships through our commitment to excellence.

Our Culture: As a family-owned dealership, we embrace a culture built on our core values: Safety, Integrity, Courtesy, Presentation, and Efficiency. We prioritize transparency and collaboration, encouraging our team members to share their ideas and grow within the organization.

Position Summary: The Automotive Sales Consultant plays a vital role in ensuring customer satisfaction and loyalty. This position requires a proactive approach to understanding customer needs and providing tailored solutions.

What We Offer - Benefits:

  • Comprehensive Medical, Dental, and Vision coverage
  • Short- and Long-Term Disability Insurance
  • 401(k) Retirement Plan
  • Generous Personal Time Off
  • Paid Training and Development
  • Employee Vehicle Purchase Plans
  • Health and Wellness Programs
  • Complimentary Saturday Lunches
  • Discounts on Products and Services

Key Responsibilities:

  • Establish and nurture relationships to create lifelong customers.
  • Guide customers in selecting vehicles by actively listening and asking insightful questions.
  • Demonstrate vehicles with professionalism and expertise.
  • Engage in follow-up communications to foster referral business.
  • Develop skills to effectively address objections and excel in sales scenarios.
  • Report directly to the Sales Manager regarding goals, activities, and performance reviews.
  • Bring enthusiasm and a positive mindset to the workplace daily.

Qualifications:

  • Experience as an Automotive Sales Consultant is preferred.
  • Availability for flexible hours, including weekends.
  • Eagerness to learn about new products and features.
  • Exceptional communication skills with customers.
  • Professional appearance and demeanor.
  • Valid motor vehicle driving record in accordance with dealership standards.
  • Willingness to undergo a pre-employment background check.

Physical Demands: The physical requirements of this role include regular standing, walking, and the ability to lift and move items weighing up to 20 pounds. Reasonable accommodations may be made for individuals with disabilities.

Work Environment: The position involves significant standing and walking in various weather conditions, with a moderate noise level. Engaging with customers through conversation is a primary aspect of the role.