Optical Sales Professional
4 weeks ago
The Sales Associate plays a vital role in delivering exceptional customer experiences and driving sales growth at LensCrafters. This role involves cultivating existing customer relationships, building new ones, and recommending specific lenses and lens coatings based on optical prescriptions. The ideal candidate will possess strong communication skills, a passion for delivering excellent customer service, and a desire to learn about the optical industry.
Main Responsibilities
- Consistently deliver sales plans and company objectives through effective customer engagement and relationship-building.
- Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible vision solutions.
- Assist patients in selecting frames and coordinate frames with optical measurements, providing a seamless customer experience.
- Conduct measurements using appropriate optical tools and consult with Opticians as needed.
- Participate in creating a positive store environment, fostering strong relationships with peers, management, doctors, and support staff.
- Maintain a clean and organized store appearance, ensuring displays and inventory are attractive and well-maintained.
- Contribute to an inclusive culture by treating customers and colleagues with respect and dignity.
Requirements
- High School Diploma or equivalent.
- 1+ years of experience in retail or customer service.
- Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
- Ability to sell through effective use of sales skills and accountability for sales results.
- Strong communication skills, both oral and written.
- Self-motivation and ability to multitask, with a flexible approach to a rapidly changing environment.
About EssilorLuxottica
LensCrafters is part of EssilorLuxottica, a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may be offered, complementing a comprehensive total rewards package that includes health care, retirement savings, paid time off/vacation, and employee discounts.
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