Veterinary Receptionist

Pooler Veterinary Hospital is hiring a full time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
Paid time off. Take the time you need to recharge.

Salary: $13.00 - $15.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Four 10 hour days 7:15am-6pm with 1 hour unpaid lunch. No Weekends

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant is preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

About Pooler Veterinary Hospital

Pooler Veterinary Hospital is a family oriented, patient centered, point of veterinary care which brings together dedicated individuals, selflessly pursuing a commitment to uphold the highest standard of veterinary medicine and ethical reasoning, in a constant effort to optimize the quality of life available to our patients and employees.

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