Operations Analytics Specialist

2 weeks ago


Dallas, Texas, United States Wipro Full time

Process Analytics Position

Overview:

This role involves conducting daily assessments of production in collaboration with the CM operations team, focusing on performance metrics versus actual output.

Responsibilities include:

  • Identifying and reporting issues to the relevant subject matter experts across various domains such as technical, testing, systems, products, and materials.
  • Providing updates on critical activities related to Repair Enablement, including Pre-enablement Readiness, First Article Inspections, and Pilot Programs.
  • Managing repair order prioritization and inbound scheduling, addressing customer escalations, and overseeing the purging of materials.
  • Conducting a rolling four-week forecast and shortage review for both Consigned and Turnkey materials.
  • Reviewing on-hand DGI and assessing test/headcount capacity along with key performance indicators.

Key performance metrics to be monitored include throughput, commitment performance, tester utilization, repair yield, and adherence to the Repair TOO Supply Commitment Plan, alongside planned versus actual reporting.



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