Team Lead
4 weeks ago
We are seeking a highly motivated and experienced Team Lead to join our team at Foxtrot Market. As a Team Lead, you will be responsible for leading a team on shift to create and execute an exceptional customer experience at every touch point of their experience at our store.
Key Responsibilities:
- Lead by example to create a welcoming and safe work environment for our people and customers.
- Ensure key business initiatives are offered for our customers.
- Serve as a go-to for store team members, in the absence of a manager, to assist & escalate as needed.
- Assist in training new store team members during their onboarding, to build a top-notch experience.
- Delegate tasks & zones to store team members, including yourself, to ensure optimal operations on both in-store retail & delivery fulfillment.
- Complete store opening & closing tasks in detail and with thoroughness, serving as a trusted key holder.
Requirements:
- Previous supervisor or leadership experience.
- Must be at least 21 in order to sell or handle alcohol.
- Able to model and lead others to deliver exceptional experience to our customers.
- Be able to make decisions and adjust to business needs in the absence of the Store Manager or Assistant Store Manager.
- Outgoing and personable, enjoys interacting with customers.
- Must be able to lift up to 40 pounds of boxes up and down stairs.
- Strong communication skills (written and spoken).
- Passion for high-quality goods, especially in food and beverage.
- Able to successfully complete Foxtrot's Barista Certification & all other required certifications.
- Punctual, dependable & reliable, with some weekend availability required.
About Foxtrot Market:
Foxtrot Market is a dynamic and growing company that values its employees and customers. We are committed to providing an exceptional customer experience and creating a positive work environment.
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