Team Lead

4 hours ago


Chicago, Illinois, United States Foxtrot Market Full time
Job Title: Team Lead

At Foxtrot Market, we're seeking a highly motivated and experienced Team Lead to join our team. As a Team Lead, you will be responsible for leading a team on shift to create and execute an exceptional customer experience at every touch point.

Key Responsibilities:

  • Lead by example to create a welcoming and safe work environment for our people and customers.
  • Ensure key business initiatives are offered for our customers.
  • Serve as a go-to for store team members, in the absence of a manager, to assist and escalate as needed.
  • Assist in training new store team members during their onboarding, to build a top-notch experience.
  • Delegate tasks and zones to store team members, including yourself, to ensure optimal operations on both in-store retail and delivery fulfillment.
  • Complete store opening and closing tasks in detail and with thoroughness, serving as a trusted key holder.

Requirements:

  • Previous supervisor or leadership experience.
  • Must be at least 21 in order to sell or handle alcohol.
  • Able to model and lead others to deliver exceptional experience to our customers.
  • Be able to make decisions and adjust to business needs in the absence of the Store Manager or Assistant Store Manager.
  • Outgoing and personable – enjoys interacting with customers.
  • Must be able to lift up to 40 pounds of boxes up and down stairs.
  • Strong communication skills (written and spoken).
  • Passion for high-quality goods, especially in food and beverage.
  • Able to successfully complete Foxtrot's Barista Certification and all other required certifications.
  • Punctual, dependable, and reliable, with some weekend availability required.

About Foxtrot Market:

We're a dynamic and growing company that's passionate about delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and products to our customers, and we're looking for like-minded individuals to join our team.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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