Voice Systems Engineer

1 week ago


Seattle, Washington, United States Resource Logistics Full time
Job Description

Resource Logistics is seeking a highly skilled Telecommunications Expert to join our team. As a UCCE Specialist, you will be responsible for designing, implementing, and maintaining complex voice systems using Cisco UC Manager and Call Manager.

Key Responsibilities:

  • Design and implement voice over IP (VoIP) systems using Cisco UC Manager and Call Manager.
  • Configure and maintain Cisco Unity and Cisco Unity Connection.
  • Implement and manage Cisco IM & Presence Server and Cisco Jabber.
  • Develop and maintain Cisco Contact Center UCCX and UCCE solutions.
  • Implement and manage Cisco Webex Cloud technology WxC and WxCC.
  • Experience with Calabrio Call recording and Voice IOS Gateways with H.323, MGCP.
  • Familiar with LAN/WAN technologies and IP Addressing.

Requirements:

  • Bachelor's degree in a relevant field such as Telecommunications, Computer Science, or Information Systems.
  • 5+ years of experience in IT, with a focus on VOIP/IP telephony.
  • 5+ years of experience with Cisco UC Manager and Call Manager.
  • 3+ years of experience with Cisco Unity and Cisco Unity Connection.
  • 3+ years of experience with Cisco IM & Presence Server and Cisco Jabber.
  • 3+ years of experience with Cisco Contact Center UCCX or UCCE.
  • 3+ years of experience with Cisco Webex Cloud technology WxC and WxCC.


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