Senior Product Manager

4 weeks ago

Seattle, Washington, United States Hiya Inc. Full time
About Us

At Hiya Inc., we are dedicated to securing the voice call experience with trust, identity, and intelligence. Our mission is to protect everyday people from spam and fraud calls, connect businesses with their customers, and help mobile carriers secure their networks for all.

We have developed a comprehensive Voice Security Platform that combines our Protect, Connect, and consumer app solutions. This platform has resulted in a significant impact, with over 450 million users relying on our services.

About the Position

We are seeking a highly skilled Senior Product Manager to join our Security and Protection team. As a key member of our team, you will be responsible for creating voice call security and protection products for enterprises. Our goal is to enhance our existing products to address the unique challenges faced by enterprises in protecting themselves and their customers from scams.

The ideal candidate will have a deep understanding of the market need, be able to define solutions, and work collaboratively with our data modeling and engineering teams to bring these solutions to life. You will also be responsible for anticipating needs and adding new features that grow value.

Key Responsibilities
  • Develop a deep understanding of voice call security and the vulnerabilities related to communications with customers and employees for high-risk enterprises.
  • Collaborate with internal and external teams to define long-term strategy and objectives.
  • Seek partnerships that drive the product forward.
  • Work with the modeling and engineering teams, designers, and other product managers to establish quarterly goals, activities, and key results to measure success.
  • Lead the creation of user stories, specs, roadmaps, and prioritize tasks and activities.
  • Represent the product and the company in visits to partners and customers.
  • Participate and influence other product strategies and roadmaps.
  • Work closely with customer success, sales, and operations teams to improve customer acquisition, satisfaction, and retention.
Requirements
  • Have a general-manager, owner, leader mindset.
  • Have experience in building fast-growing products for demanding customers.
  • Have experience creating products for enterprises.
  • Worked on products for which security is an important component.
  • Led products from ideation through multiple iterations to hone product-market fit.
  • Are analytically-minded, comfortable with data tools, and use data dashboards as a value proposition to retaining customers.
  • Have experience using machine learning in product development.
  • Have a keen interest and sense for user experience.
  • Have exceptional communication skills (verbal, written, product copy, presentations, visualizations).
  • Are proactive, decisive, and able to rally and motivate cross-functional teams to achieve the outcome as a team.
  • Demonstrate creativity and product ingenuity.
What We Offer
  • Equity compensation.
  • 401K program with 3% match through Fidelity Investments.
  • Self-managed vacation plan.
  • 15 Paid holidays including Recharge Days.
  • 100% covered medical, dental, and vision for the employee and 50% coverage for dependents.
  • Flexible spending, health savings accounts, and Pretax dependent day care savings plan.
  • Paid parental leave.
  • Voluntary Life and AD&D, and Accident insurance options.
  • Employer-paid life insurance.
  • Employer-paid long-term disability coverage (in qualifying states).
  • Donation Matching for a charity of your choice (up to $1,000/year).
  • $1,000/year reimbursement in Professional Development funds.
About Hiya Inc.

We are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We believe that creating a team culture of support and empowerment results in an energized and passionate team that is continuously challenged and passionate about the work they are doing.

We are committed to building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

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