Retail Customer Experience Supervisor Part Time
2 weeks ago
We are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.
Key Responsibilities- Lead by example, demonstrating outstanding customer service and promoting a positive internal and external customer experience
- Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs
- Assign registers, support POS coverage needs, and coordinate breaks for all Associates
- Address customer concerns and issues promptly, ensuring a positive customer experience
- Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates
- Available to work a flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques and ability to multitask
- Excellent communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player with ability to work effectively with peers and supervisors
As a Retail Customer Experience Supervisor at TJ Maxx, you will enjoy a competitive starting pay range of $13.00 to $13.50 per hour, plus benefits including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, and more.
We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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