Automotive Industry Consultant
3 days ago
MSX International is seeking an Automotive Industry Consultant to support the activity of Field Service Development Managers in assigned regions.
Key Responsibilities:
- Implement service strategies with dealership service departments to grow business, increase dealer profitability and customer satisfaction
- Train dealers on service lane processes and become a center of expertise with OnStar and related service tools
- Work cooperatively with decision-makers at all levels of dealership management to increase objectives, including service lane processes, OnStar activations, customer retention and dealer profitability
- Provide face-to-face sales and technical training to dealers
- Assist dealers with OnStar reactivations and improving LOF/MPVI cycle times
- Meet defined metric goals for assigned dealers within a set geographic area
Requirements:
- Previous automotive experience preferred
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a team
- Strong knowledge of dealership operations, including service lane processes and OnStar technologies
- Proficiency in Microsoft Office products, including Excel, PowerPoint and Word
Salary Range:$60,000 - $80,000 per year, depending on experience and qualifications.
About MSX International:
MSX International is a leading global provider of technology-enabled business process outsourcing services to automotive manufacturers. With over 5,000 employees worldwide, our teams provide industry-leading expertise to help our clients increase revenue, reduce cost and enhance operational efficiency and customer satisfaction.
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