Medical Services Coordinator
1 week ago
We are seeking a highly skilled Medical Services Coordinator to join our Patient Contact Center team at MDVIP. This role is responsible for coordinating medical services, responding to member inquiries, and resolving issues in a timely and professional manner.
Estimated SalaryThe estimated salary for this position is around $50,000 - $60,000 per year, based on experience and qualifications.
Key Responsibilities:- Member Inquiries: Respond to member inquiries and concerns via phone, email, and written correspondence.
- Issue Resolution: Research and resolve member issues, developing effective solutions to ensure high-quality service.
- Service Coordination: Coordinate medical services, including scheduling appointments and managing membership records.
- Bachelor's degree in Healthcare Administration or related field.
- 1-2 years of experience in healthcare customer service or a related field.
- Excellent verbal and written communication skills.
- Able to maintain composure and patience while speaking with callers.
- Comprehensive health insurance.
- Generous health savings account contributions.
- Company-paid primary care physician.
- Paid time off and 12 company-paid holidays.
- Immediately vested matching 401(k) contributions.
- Tuition reimbursements.
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