Medical Services Coordinator

1 week ago


Boca Raton, Florida, United States MDVIP Full time

We are seeking a highly skilled Medical Services Coordinator to join our Patient Contact Center team at MDVIP. This role is responsible for coordinating medical services, responding to member inquiries, and resolving issues in a timely and professional manner.

Estimated Salary

The estimated salary for this position is around $50,000 - $60,000 per year, based on experience and qualifications.

Key Responsibilities:
  • Member Inquiries: Respond to member inquiries and concerns via phone, email, and written correspondence.
  • Issue Resolution: Research and resolve member issues, developing effective solutions to ensure high-quality service.
  • Service Coordination: Coordinate medical services, including scheduling appointments and managing membership records.
Requirements
  • Bachelor's degree in Healthcare Administration or related field.
  • 1-2 years of experience in healthcare customer service or a related field.
  • Excellent verbal and written communication skills.
  • Able to maintain composure and patience while speaking with callers.
Benefits
  • Comprehensive health insurance.
  • Generous health savings account contributions.
  • Company-paid primary care physician.
  • Paid time off and 12 company-paid holidays.
  • Immediately vested matching 401(k) contributions.
  • Tuition reimbursements.


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