Patient Care Coordinator
2 weeks ago
Serenity Healthcare, LLC is in search of a dedicated Patient Care Advocate to join our clinical support team, committed to empowering our patients in reclaiming their lives. As a Patient Care Advocate, you will play a crucial role in assisting patients to qualify for interventional therapies and helping them comprehend the advantages of Serenity's treatment alternatives. The ideal candidate will possess a background in customer service and excel in a positive, outcome-oriented environment.
Important Note: This role involves working with individuals experiencing suicidal thoughts, hearing traumatic experiences from PTSD patients, and the responsibility of providing support, which may be challenging for some individuals.
Benefits:
- Shortened work week with 13-hour shifts
- Paid Time Off and holidays
- Comprehensive Medical, Dental, and Vision Insurance (covering 90% of costs)
- Opportunities for Career Growth
- Chance to make a meaningful impact
- Serve as a communication bridge between patients and their healthcare providers.
- Provide an exceptional in-person patient experience at our facilities.
- Assist patients in navigating their treatment choices.
- Engage with members to collect relevant information about their current symptoms, mental health condition, and medication history.
- High School Diploma or GED required
- A minimum of 2 years of full-time experience in a service-oriented position
- Strong interpersonal and communication abilities
- Exceptional problem-solving and analytical skills
At Serenity Healthcare, we have successfully assisted numerous patients in reclaiming their lives through specialized clinical expertise and the latest advancements in healthcare technology. Our approach focuses on offering alternative treatment options and addressing the whole person by fostering an environment of positivity, support, and healing in an outpatient context. We believe in the importance of living fulfilling lives, with mental health being a vital component of overall well-being.
Discover More About Us:
- Learn about Serenity Healthcare
- Explore the services we provide
- Meet our patients
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