Senior Product Support Specialist
4 weeks ago
The Senior Product Support Specialist is responsible for handling and resolving complex technical issues, providing expert-level support to customers, and collaborating with cross-functional teams to drive business outcomes. This role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities- Provide advanced technical support to customers via phone, email, and chat
- Collaborate with engineering teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Provide training and coaching to junior team members
- Identify trends and opportunities for process improvements
- 5+ years of experience in a technical support role
- Expert-level knowledge of technical support principles and practices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with CRM or help desk ticketing systems
- Knowledge of remote monitoring and management software
- Experience with troubleshooting and diagnosing networking issues
- Proficient in administering antivirus software
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Senior Desktop Support Specialist
4 weeks ago
Atlanta, Georgia, United States United Software Group Full timeJob Title: Senior Desktop Support SpecialistJob Summary: We are seeking a highly skilled Senior Desktop Support Specialist to join our team at United Software Group.Key Responsibilities:* Provide advanced technical support for desktop computers, laptops, and mobile devices* Troubleshoot complex hardware and software issues* Collaborate with internal teams to...
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Senior Technical Support Specialist
4 weeks ago
Atlanta, Georgia, United States Superior Essex Full timeJob Summary:As a Senior Technical Support Specialist at Superior Essex, you will be responsible for providing technical guidance to customers on product selection, installation, and troubleshooting. You will work closely with the engineering and product management teams to ensure that our products meet the needs of our customers.Key Responsibilities: Provide...
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LPN - Senior Care Specialist
4 weeks ago
Atlanta, Georgia, United States Sunrise Senior Living Full timeJob Title: LPN - Senior Care SpecialistAbout the Role:We are seeking a skilled Licensed Practical Nurse to join our team at Sunrise Senior Living. As a LPN - Senior Care Specialist, you will be responsible for providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Conduct regular wellness...
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Product Support Specialist
1 month ago
Atlanta, Georgia, United States Insight Global Full timeProduct Support SpecialistWe are seeking a highly skilled and motivated Product Support Specialist to create technical content for our publications. This role is crucial in developing and maintaining the technical content that goes into our publications for dealerships. The ideal candidate will have hands-on experience in electrical or mechanical engineering...
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Production Support Specialist
4 weeks ago
Atlanta, Georgia, United States Milestone Technologies, Inc. Full timeJob SummaryMilestone Technologies, Inc. is seeking a highly skilled Production Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our production systems.Key ResponsibilitiesMonitor production systems for quality and performance issuesDevelop and maintain knowledge bases...
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Senior Technical Support Specialist
1 month ago
Atlanta, Georgia, United States Manhattan Full timeJob SummaryWe're seeking a skilled Senior Technical Support Specialist to join our team at Manhattan Associates. As a key member of our support team, you will provide technical assistance to analysts who diagnose, troubleshoot, repair, and debug complex supply chain software solutions.Key ResponsibilitiesUtilize technologies to proactively troubleshoot and...
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Mainframe System Production Support Specialist
4 weeks ago
Atlanta, Georgia, United States ACL Digital Full timeMainframe System Production Support SpecialistAt ACL Digital, we are seeking a highly skilled Mainframe System Production Support Specialist to join our team. The successful candidate will be responsible for ensuring the availability and proper functioning of mainframe applications to meet business needs. This includes minimizing application downtime through...
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Senior Legal Support Specialist
4 weeks ago
Atlanta, Georgia, United States Adams & Martin Group Full timeAdams & Martin Group is seeking a highly skilled Senior Legal Support Specialist to join their Atlanta team.Key Responsibilities:Support attorneys in various aspects of litigation, including case preparation, management, and execution.Obtain, review, analyze, and summarize legal documentation related to cases.Schedule depositions and meetings with clients,...
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Senior IT Systems Support Specialist
3 weeks ago
Atlanta, Georgia, United States V-Soft Consulting Full timeV-Soft Consulting is a leading technology services company recognized among the top 100 fastest growing staffing companies in North America. With strategic locations in India, Canada, and the U.S., we provide innovative solutions to diverse clients.As a valued V-Soft Consultant, you'll be part of a dynamic team that offers full benefits, a 401(k) plan, and...
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Mainframe System Production Support Specialist
4 weeks ago
Atlanta, Georgia, United States Generis Tek Inc Full timeJob Description:As a Mainframe System Production Support Specialist, you will be responsible for ensuring the availability and proper functioning of mainframe applications to meet business needs. This involves minimizing application downtime through proactive monitoring and prompt issue remediation. You will detect, log, and resolve system disruptions while...
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LPN/LVN Healthcare Support Specialist
4 weeks ago
Atlanta, Georgia, United States HealthCare Support Full time401943 LPN/LVN HealthCare Support is currently seeking a skilled LPN/LVN for an 8-week contract in Chamblee, Georgia. Benefits of this LPN/LVN with HealthCare Support: Immediate enrollment in comprehensive health insurance Dental insurance for optimal oral health Life insurance for peace of mind Employee Assistance Program (EAP) for mental wellness Access to...
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IT Support Specialist
4 weeks ago
Atlanta, Georgia, United States Eliassen Group Full timeJob Title: IT Support SpecialistIndustry Sector: Hospitality / IT ServicesExperience Level: Mid to SeniorJob Location: Atlanta, GAPay Rate: $60-65/hr W2 (6+ month contract)Key Technical Skills:Service ManagementHospitality industry experienceOwner & Guest HeartbeatNexGenPMS uptime/downtime managementService Level Agreement adherenceHotel satisfaction and...
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Senior Technical Support Specialist
4 weeks ago
Atlanta, Georgia, United States Omni Inclusive Full timeJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Omni Inclusive. As a key member of our IT operations team, you will be responsible for providing top-notch technical support and services to our clients.Key Responsibilities:Provide Level 2 and Level 3 technical support to clients, including troubleshooting,...
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Senior Automation Specialist
4 weeks ago
Atlanta, Georgia, United States Indium Software Full timeJob Title: Senior Automation SpecialistAbout the Role:Indium Software is seeking a skilled Senior Automation Specialist to join our team. As a key member of our automation team, you will be responsible for designing, developing, and maintaining automated testing frameworks to ensure the quality of our software products.Key Responsibilities:Design and develop...
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Senior Legal Specialist
4 weeks ago
Atlanta, Georgia, United States McKesson Full timeJob Title: Senior Legal SpecialistMcKesson is a leading healthcare company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. As a Senior Legal Specialist, you will play a critical role in supporting the Extended Care customer and Biomed...
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Customer Support Specialist
4 weeks ago
Atlanta, Georgia, United States Planet Full timeAbout the Role:We are seeking a highly skilled Customer Support Specialist to join our team at Planet DDS. As a Customer Support Specialist, you will be responsible for providing top-notch service and support to our customers. Your role will be to engage with our customers, address their needs across multiple product lines, and ensure that every experience...
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Administrative Support Specialist
4 weeks ago
Atlanta, Georgia, United States Staff Financial Group Full timeAdministrative Support SpecialistAt Staff Financial Group, we are seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our office. Your responsibilities will include assisting senior management with day-to-day administrative tasks,...
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Senior Cloud Infrastructure Specialist
4 weeks ago
Atlanta, Georgia, United States ICP Search Full timeJob Title: Senior Cloud Infrastructure SpecialistJob Summary:We are seeking a highly skilled Senior Cloud Infrastructure Specialist to join our team at ICP Search. As a key member of our organization, you will play a pivotal role in enhancing the reliability, scalability, and efficiency of our platform.Key Responsibilities:Develop Infrastructure...
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Production Support Specialist
4 weeks ago
Atlanta, Georgia, United States Stellantis Financial Services US Full timeProduction Support EngineerStellantis Financial Services (SFS) is a leading captive finance company for one of the world's top automakers and a mobility provider with iconic brands.Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years.As a Production...
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Senior Merchandising Specialist
4 weeks ago
Atlanta, Georgia, United States Chadwell Supply Full timeJob OverviewAs a Senior Merchandising Specialist at Chadwell Supply, you will serve as the Subject Matter Expert (SME) for a key product line—HVAC, lighting and electrical, appliances and plumbing, locks and hardware, or green initiatives.In this strategic role, you will collaborate with Marketing, Purchasing, Renovations, and Sales teams to ensure optimal...