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Client Advisor

2 months ago

King of Prussia, Pennsylvania, United States Bottega Veneta Full time
Job Description

We are seeking a highly motivated and experienced Client Advisor to join our dynamic team at Bottega Veneta in King of Prussia. As a Client Advisor, you will play a key role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Meet and Exceed Sales Goals: Develop and implement strategies to meet and exceed monthly sales targets, including client outreach, appointment setting, and upselling/cross-selling opportunities.
  • Client Relationship Building: Establish and maintain strong relationships with clients, providing personalized service and ensuring a seamless shopping experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of Bottega Veneta products, including collections, features, and benefits.
  • Store Operations: Assist with store opening and closing procedures, including cycle counts, visual merchandising, and general maintenance.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support as needed.
Requirements:
  • Experience: 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
  • Sales Skills: Proven ability to consistently achieve and exceed sales goals and KPIs.
  • Communication: Excellent verbal and written communication skills, with the ability to build strong relationships with clients and colleagues.
  • Product Knowledge: Strong knowledge of luxury fashion products, including trends, styles, and features.
  • Availability: Availability to work closing shifts, weekends, and holidays as required.
Why Join Us:

Bottega Veneta is a global luxury fashion brand that offers a unique and exciting work environment. As a Client Advisor, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our brand.