Electronic Display Specialist

2 days ago


Downers Grove, Illinois, United States Best Buy Full time

**About Best Buy**

We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

Job Description:

The Electronic Display Specialist serves as a level 3 functionality expert responsible for all electronic demonstration displays in Best Buy retail stores within their assigned area. This role performs complex, highly advanced repairs that require significant experience, training, tools, and knowledge.

Responsibilities:

  • Drives a positive customer experience by building relationships and providing solutions to their needs.
  • Provides next business day response to escalations.
  • Sends detailed troubleshooting info via email when issues are escalated by retail.
  • Ensures retail partners are following standard operating procedures and working with market partners.
  • Troubleshoots, repairs, and maintains low voltage displays, associated systems, and new and existing company electronic systems.
  • Provides regular system checks including local off-air signal and physical inventory port functionality.
  • Handles complex technology scope including installation of horizontal and backbone cabling.


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