Retail Key Carrier Coordinator

3 weeks ago


Liverpool, New York, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and motivated Key Carrier and Coordinator to join our team at HomeGoods. As a Key Carrier, you will alternate between performing the role of Coordinator and taking on a leadership role in maintaining all aspects of the store.

Key Responsibilities
  • Create a positive internal and external customer experience by providing exceptional service and ensuring a seamless shopping experience.
  • Promote a culture of honesty and integrity, maintaining confidentiality and adhering to company policies and procedures.
  • Act as Manager on Duty, exercising discretion and making decisions to satisfy customers while adhering to company policies.
  • Ensure store team performs tasks and activities in accordance with store plan, prioritizing as needed and addressing immediate customer service issues.
  • Communicate effectively with management and associates, providing progress updates and feedback.
  • Provide and accept recognition and constructive feedback, promoting a culture of continuous improvement.
Requirements
  • Able to work a flexible schedule, including nights and weekends.
  • Team player with excellent communication and organizational skills.
  • Proven problem-solving skills and ability to respond to changes in direction or unexpected situations.
  • Knowledge of company standard software, systems, and procedures.
  • Knowledge of merchandise flow in stores.
What We Offer

We offer a competitive starting pay range of $17.00 to $17.50 per hour, as well as a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.

At HomeGoods, we value diversity and inclusion, and we are an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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