Overnight Parking Supervisor Harrisburg International Airport

6 days ago


Harrisburg, Pennsylvania, United States Reimagined Parking Full time
Job Summary

We are seeking a skilled and customer-focused Overnight Parking Supervisor to join our team at Harrisburg International Airport. As a key member of our operations team, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional service to our customers.

Key Responsibilities
  • Meet and greet guests upon arrival, opening vehicle doors and assisting with unloading as needed.
  • Retrieve keys from guests, issue tickets, and enter customer information using electronic devices.
  • Park guest vehicles in designated spaces, ensuring safe and proper operation.
  • Inspect vehicles for pre-existing damage, record information, and accurately document vehicle details.
  • Quickly retrieve vehicles for waiting guests, assist with loading luggage or personal items as needed.
  • Provide excellent customer service, responding to inquiries in a courteous manner and offering directions as required.
  • Direct traffic, position barricades, and arrange for towing services when necessary.
  • Report incidents or claims to Operations Manager or Shift Lead immediately.
  • Collect fees for service and assist with end-of-shift revenue reconciliation.
  • Communicate professionally with guests, clients, and teammates at all times.
Requirements
  • At least 18 years of age
  • Valid Driver's License
  • Ability to operate manual transmission vehicles
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Previous valet experience preferred
Benefits
  • Comprehensive Medical, Dental, and Vision Plans
  • Life and Disability Insurance
  • 401K Plan with Generous Employer Match and Immediate Vesting
  • Generous Paid Time Off (PTO)

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