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Chief Operating Officer

2 months ago

Fayetteville, Arkansas, United States Communities Unlimited, Inc. Full time

About Communities Unlimited, Inc.

Communities Unlimited, Inc. (CU) is a Community Development Financial Institution and a rural development hub that has built a strong history of delivering technical assistance and capital across eight program areas to rural communities in seven southern states. Our mission is to unwind generations of inequity in rural communities and ensure healthy water, healthy food, healthy businesses, healthy communities, and healthy lives.

Job Summary

We are seeking a holistic systems thinker and team builder to support our growth and deepen our impact in rural communities. The ideal candidate will have experience building and strengthening organizational operations and engagement to drive organizational success across multiple teams in multiple locations.

Key Responsibilities

Human Relations:

  • Support and supervise Human Resource Manager
  • Ensure organization compliance with Affirmative Action regulations

Information Systems:

  • Support and supervise IT manager
  • Stay informed about and recommend cost-effective advances in IT systems and software
  • Ensure protection of IT assets

Communications:

  • Support and supervise Area Director for Strategic Communications
  • Ensure that all staff have the communications tools and collateral for outreach and events

Impact Data and Research:

  • Support and supervise Director of Impact Data and Research
  • Coordinate research work and communications with the needs of Program Directors and CEO

Training:

  • Manage new staff orientation
  • Develop internal training program to ensure all staff have skills and knowledge to effectively promote all programs of the organization

Ensuring Compliance:

  • Complete all annual compliance reporting required by federal grants and contracts
  • Ensure organization compliance with all Civil Rights, ADA, and Affirmative Action compliance requirements

Facility Maintenance:

  • Oversee maintenance of Fayetteville office building
  • Develop and implement a maintenance budget

Requirements

Education:

  • Masters degree in business, public administration, non-profit management, operations management, or a closely related field

Experience:

  • Experience managing a team of at least 5 direct reports responsible for distinct areas of operation

Skills:

  • Strong capacity to communicate effectively (both verbal and written)
  • Demonstrated knowledge of IT systems and infrastructure
  • Experience addressing human resource challenges and interfacing with human resources professionals

Desired Skills and Experience

Business Operations Management:

  • Demonstrated skills in business operations management

Organizational Development:

  • Demonstrated ability to build systems and communicate/train other staff on their use

Leadership:

  • Strong skills in connecting staff needs with existing solutions and ability to develop new solutions

Team Management:

  • Manage and support the professional development of all operations/support team members

Adaptability:

  • Work well under pressure, meeting multiple and often competing deadlines

Commitment to Diversity and Inclusion:

  • Track record of advancing commitment to diversity and inclusion

Attracting and Retaining Talent:

  • Ability to attract, develop, and retain talented individuals

Benefits

Compensation and Benefits:

  • Generous Medical/Dental/Vision benefits
  • Company paid long-term disability
  • Automatic company 401K contribution once new hires are eligible
  • 401K match
  • 12 paid holidays
  • Two weeks paid vacation awarded upon hire
  • Reimbursement for travel expenses