Licensed Insurance Service Advisor

2 weeks ago


Saginaw, Michigan, United States My Member Insurance Agency Full time
Job Overview

My Member Insurance Agency is expanding, and we are in search of a qualified individual to fill the role of a licensed insurance customer service representative. This position is ideal for a driven and proactive individual who excels in a dynamic work environment, offering a promising career path with substantial income and advancement opportunities.

At My Member Insurance Agency, we take pride in delivering superior insurance solutions, exceptional client support, and a strong commitment to the communities we serve.


Benefits Offered

Paid Time Off (PTO)

Health Coverage

Dental Coverage

Vision Coverage

Life Insurance

Disability Coverage

Parental Leave

Hands-on Training

Tuition Assistance

Monday to Friday Schedule

Opportunities for Career Advancement

Retirement Savings Plan

Evenings Off


Key Responsibilities
  • Deliver outstanding customer service to existing clients, both via phone and in person.
  • Guide clients in understanding the insurance products that best meet their needs.
  • Provide quotes and facilitate the sale of various insurance policies on behalf of our carriers.
  • Support colleagues consistently, including sales and service teams.
  • Assist current customers with policy inquiries, endorsements, claims, and billing questions.
  • Ensure accurate documentation within the Agency Management System.

Qualifications
  • Self-motivated individual who can work independently.
  • Excellent customer service abilities.
  • Adept at multitasking, following through, and ensuring timely follow-up.
  • Willingness to learn, be resourceful, and open to coaching.
  • Collaborative team player with a positive demeanor.
  • Previous experience in insurance is necessary. While an insurance license is not required at the time of hiring, it is expected to be obtained within 90 days of employment.


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