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Restaurant Operations Manager

2 months ago

Coral Springs, Florida, United States BK Careers Full time
Job Description

Job Summary:

The Assistant Manager is the operations leader of the restaurant, responsible for driving profitability, guest satisfaction, people development, and operations management. This role supports the Restaurant General Manager in managing the daily operations of a single restaurant, focusing on key performance outcomes.

Key Responsibilities:

  • Profitability:
    • Manage inventory costs and maintain inventory by conducting regular inspections.
    • Place and receive inventory truck orders.
    • Maintain a list of all restaurant assets and ensure preventative maintenance is completed in accordance with company standards.
    • Ensure cash control and security procedures are followed.
  • Guest Experience:
    • Motivate and direct team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.
  • People Development:
    • Provide coaching and feedback to Shift Coordinators and Team Members to increase the restaurant team's capabilities and raise restaurant performance.
  • Operations:
    • Direct the restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
    • Ensure the restaurant upholds operational and brand standards.

Qualifications and Skills:

  • Must be at least eighteen (18) years of age.
  • High School Diploma or GED required, 2 years of college preferred.
  • 1-2 years of previous quick service restaurant experience, experience in management preferred.
  • Some understanding of P&L interpretation and management to influence profitability.
  • Demonstrated leadership skills.
  • Demonstrated understanding of guest service principles.
  • Available to work evenings, weekends, and holidays.
  • Ability to work long and/or irregular shifts as needed for proper functioning of the restaurant.