Car Wash Operations Manager

2 weeks ago


Baden, Pennsylvania, United States GetGo Caf + Market Full time

Job Summary

We are seeking a highly motivated and experienced Car Wash Supervisor to join our team at GetGo Caf + Market. As a Car Wash Supervisor, you will play a key role in ensuring the smooth operation of our car wash facilities, providing exceptional customer service, and contributing to the overall success of our business.

Key Responsibilities

  • Lead and manage a team of car wash attendants to ensure efficient and effective operation of the car wash facilities.
  • Monitor and maintain the cleanliness and safety of the car wash area, including the equipment and surrounding environment.
  • Provide exceptional customer service, responding to customer concerns and complaints in a professional and courteous manner.
  • Assist in the development and implementation of sales strategies to increase revenue and customer satisfaction.
  • Collaborate with Store Leadership to achieve targeted sales and customer satisfaction goals.
  • Perform preventative maintenance tasks to ensure car wash uptime expectations are met.
  • Maintain accurate records and reports, including attendance, sales, and customer feedback.

Requirements

  • 1-3 years of experience in a supervisory or management role, preferably in the automotive or customer service industry.
  • High school diploma or equivalent required; technical or mechanical school certification preferred.
  • Ability to lift up to 50 pounds and work in a fast-paced environment.
  • Excellent communication and leadership skills, with a strong focus on customer service and team management.

About Us

GetGo takes a refreshing approach to the traditional convenience store experience, offering a unique blend of fuel, food, and convenience. Our team is dedicated to providing exceptional customer service and creating a welcoming environment for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.


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