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Customer Service Representative

2 months ago

Santa Fe Springs, California, United States AtWork PS Full time

**Job Summary**

We are seeking a highly organized and detail-oriented individual to join our team at AtWork PS as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

  • Process orders, returns, and exchanges in a timely and accurate manner.
  • Generate pick tickets, receipts, shipping documents, and billing invoices.
  • Check in carriers for appointments and ensure quality and accuracy of process.
  • Accurately input and verify merchandise receipts on a timely basis.
  • Maintain current customer contracts accurately and in a confidential manner.
  • Organize all files, manuals, projects, and contracts to ensure proper information and documentation is provided to the customer in a timely and efficient manner.

**Requirements**

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Attention to detail and accuracy.
  • Ability to maintain confidentiality and handle sensitive information.