Merchandise Associate

4 weeks ago


Onalaska, Wisconsin, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our HomeGoods team. As a Merchandise Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Role models established customer experience practices with internal and external customers, supports and embodies a positive store culture through honesty, integrity, and respect.
  • Merchandise Management: Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures, promotes credit and loyalty programs, maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
  • Store Recovery: Initiates and participates in store recovery as needed throughout the day, maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
  • Teamwork: Provides and accepts recognition and constructive feedback, adheres to all labor laws, policies, and procedures, supports and participates in store shrink reduction goals and programs, participates in safety awareness and maintains a safe environment.
Requirements
  • Customer Service Skills: Possesses excellent customer service skills, able to work a flexible schedule to support business needs.
  • Communication and Organizational Skills: Possesses strong communication and organizational skills with attention to detail, capable of multi-tasking.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

HomeGoods offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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