Night Operations Manager

5 days ago


Prescott, Arizona, United States LIBERTY HOSPITALITY GROUP Full time
Job Overview

We are seeking an Accommodation Coordinator to join our team at LaQunita Inn and Suites by Wyndham in Prescott, AZ. This role involves ensuring the smooth operation of front desk services, including registering guests, assigning rooms, and resolving any issues that may arise.

The ideal candidate will have previous experience in customer service, front desk service, or other related fields, and possess strong organizational skills, excellent written and verbal communication skills, and computer skills.

Responsibilities:

  • Register and assign rooms to guests efficiently
  • Confirm phone and online reservations promptly
  • Provide exceptional customer service, responding to guest needs, requests, and complaints in a timely manner
  • Collect payment from departing guests accurately
  • Maintain accurate records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments effectively

Qualifications:

  • Previous experience in customer-facing roles
  • Strong computer skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

Salary: $40,000 - $50,000 per annum, depending on experience



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