Retail Operations Manager

3 days ago


Prescott, Arizona, United States Goodwill of Central & Northern Arizona Full time
About the Job

We are seeking an experienced Retail Operations Manager to drive sales growth, improve customer satisfaction, and maintain store efficiency. The successful candidate will be responsible for leading the day-to-day operations of the sales floor and ensuring that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.

Job Description
  • Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Lead the day-to-day operations of the sales floor.
  • Ensure Team Members deliver excellent customer service to donors and customers.
  • Work to de-escalate customer situations while finding an appropriate solution.
Requirements
  • High School Diploma or equivalent work experience required.
  • One year of work experience in Retail Management required.
  • Proficient in Microsoft Office Suite.
Compensation and Benefits

The estimated salary for this position is $45,000 per year. Our comprehensive Total Rewards package includes medical, dental, vision, 401K, employer-paid life insurance, employee assistance program, paid time off, sick leave, and vacation days. As a valued member of our team, you will also have access to opportunities for career advancement and professional development.



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