Late Stage Collections Specialist

4 weeks ago


Tempe, Arizona, United States Adecco US, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Collections and Recovery Expert to join our team at Adecco US, Inc. As a key member of our collections team, you will be responsible for collecting delinquent accounts in a timely, orderly, and professional manner while following all standardized collections procedures.

Key Responsibilities
  • Meet performance expectations for collection efforts for assigned accounts based on individual goals and objectives.
  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.
  • Document all collection efforts for each assigned account in accordance with established procedures.
  • Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards.
  • Order updated credit bureau reports or initiate skip tracing processes in accordance with established standards.
Requirements
  • High school diploma or equivalent.
  • Good verbal and written communication skills.
  • Good decision-making and problem-solving skills.
  • Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint.
  • Ability to work in a team environment.
  • Ability to work flexible schedules, including overtime as needed.
Preferred Qualifications
  • Previous customer service, collections, or sales experience.
Work Environment

This is a temporary to hire position with a flexible schedule, including overtime as needed. The ideal candidate will be able to work in a fast-paced environment and meet performance expectations for collection efforts.



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