Client Services Specialist
2 months ago
We are seeking a highly skilled and compassionate Client Services Specialist to join our team at Safe Horizon's DV Shelter Program. As a Client Services Specialist, you will play a critical role in maintaining a safe, secure, and healing environment for survivors of domestic violence and their children.
Key Responsibilities- Client Support and Services
- Provide trauma-informed, client-centered support to survivors of domestic violence and their children.
- Conduct emergency shelter intakes and assess immediate safety needs.
- Develop risk management plans and provide crisis intervention services.
- Provide referrals for basic needs and assist with client accompaniment to important appointments.
- Facility Management
- Conduct regular health and safety facility checks.
- Sort and organize donations of food, clothing, and other items.
- Distribute supplies to clients in accordance with established guidelines.
- Administrative Tasks
- Enter activity log information and shift notes in a timely and accurate manner.
- Assist with basic office tasks such as archiving, filing, and collating.
- Training and Development
- Participate in trainings to improve client-centered practice skills and knowledge about self-care and vicarious trauma.
- Education and Experience
- High School Diploma/GED and two years of relevant experience.
- Certifications and Licenses
- Basic computer skills necessary.
- Candidate must have or obtain the following certifications within 3 months of employment: F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems.
- Physical Demands
- Ability to remain in a stationary position for long hours.
- Ability to lift up to 40lbs.
- Ability to climb up to 6 flights of stairs.
- Competitive Pay
- $22.81 - $25.09 hourly.
- Full-time Benefits
- Vacation time.
- Paid sick time.
- Holidays.
- Medical, dental, and vision insurance.
- 403(b) retirement plan.
- Company life insurance.
- Medical/dependent care flexible spending accounts.
- Tuition assistance program.
- Commuter benefits program.
- Gym reimbursement.
- Parental leave.
- Employee learning center.
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