Dental Treatment Coordinator
4 weeks ago
Key Responsibilities
- Act as a liaison between patients, orthodontists, and other team members to coordinate treatment plans.
- Guide patients from their initial phone call, to their consultation, to beginning treatment.
- Demonstrate a genuine passion for our orthodontic services.
- Schedule appointments, consultations, and follow-up visits according to treatment protocols.
- Create positive relationships with patients
- Educate patients on treatment options, procedures, and expected outcomes.
- Maintain accurate treatment records and ensure compliance with privacy regulations.
- Previous experience in dental or orthodontic office administration, insurance coordination, or related field preferred.
- Proficiency in dental or medical insurance terminology, billing codes, and claims processing procedures.
- Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and compassionately.
- Strong interpersonal skills and the ability to build rapport with patients, colleagues, and insurance providers.
- Detail-oriented with exceptional organizational and multitasking abilities.
- Proficiency in computer applications, including dental software and Microsoft Office suite.
- Commitment to maintaining confidentiality and adhering to HIPAA guidelines.
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Dental Office Coordinator in Laguna Hills
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