Dental Treatment Coordinator

4 weeks ago


Laguna Niguel, California, United States Orthodontic Office Dental Full time
Job SummaryWe are seeking a highly skilled and detail-oriented Treatment Coordinator to join our team at an orthodontic office in South Orange County. As a key member of our front desk team, you will be responsible for managing all aspects of treatment coordination to ensure a smooth and seamless experience for our patients.

Key Responsibilities
  • Act as a liaison between patients, orthodontists, and other team members to coordinate treatment plans.
  • Guide patients from their initial phone call, to their consultation, to beginning treatment.
  • Demonstrate a genuine passion for our orthodontic services.
  • Schedule appointments, consultations, and follow-up visits according to treatment protocols.
  • Create positive relationships with patients
  • Educate patients on treatment options, procedures, and expected outcomes.
  • Maintain accurate treatment records and ensure compliance with privacy regulations.
Requirements
  • Previous experience in dental or orthodontic office administration, insurance coordination, or related field preferred.
  • Proficiency in dental or medical insurance terminology, billing codes, and claims processing procedures.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and compassionately.
  • Strong interpersonal skills and the ability to build rapport with patients, colleagues, and insurance providers.
  • Detail-oriented with exceptional organizational and multitasking abilities.
  • Proficiency in computer applications, including dental software and Microsoft Office suite.
  • Commitment to maintaining confidentiality and adhering to HIPAA guidelines.


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