Security Officer
7 days ago
Del Lago Resort and Casino is seeking a highly skilled and experienced Security EMT Officer to join our team. As a Security EMT Officer, you will be responsible for ensuring the safety and security of our guests and team members while maintaining a high level of customer satisfaction.
Key Responsibilities:- Respond to emergency medical situations and provide care as needed.
- Enforce casino policies and procedures to ensure a safe and secure environment.
- Communicate effectively with guests and team members to resolve conflicts and provide assistance.
- Participate in daily briefings and meetings to stay informed about security and emergency response procedures.
- Write clear and concise reports of incidents and activities.
- Perform currency transports and maintain a professional appearance.
- Communicate with other security personnel via two-way radios and use established protocols.
- Ensure quick, fair, and consistent results to customer complaints.
- Safeguard property assets and maintain confidentiality.
- Provide employees and patrons with immediate medical assistance when needed.
- Respond to back-up calls immediately and maintain radio contact with base at all times.
- Prepare reports of significant activities and maintain accurate records.
- High school diploma or GED equivalent required.
- Formal security or law enforcement training, schooling, or certification required.
- Previous security, military, or civilian police officer training and/or experience required.
- Registration with the EMT National Registry and licensure by state EMS Authority required.
- Two years of related experience required.
- Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, instructions, and correspondence.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers or staff, guests, and the general public.
- Attend required training sessions offered by the casino.
- Provide a current certificate of completion of the New York State Division of Criminal Justice (DCJS) 8-Hour Pre-Assignment Training.
- Perform duties in compliance with local laws and regulations.
- Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of ordinances, regulations, laws, policies, and procedures relating to the team member's department.
- Have knowledge of the Property's programs to address problem gambling.
- Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with state regulations and Systems of Internal Controls.
- Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
- Report any acts of wrongdoing on behalf of any staff member that they have knowledge of.
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Security Officer
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Waterloo, New York, United States del Lago Resort and Casino Full timeJob SummaryThe Security EMT Officer is a critical role at del Lago Resort and Casino, responsible for ensuring the safety and security of our guests and team members. This position requires a unique blend of security and medical expertise, with a focus on providing exceptional customer service and upholding our company's core values.Key...
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Security Officer
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Waterloo, New York, United States del Lago Resort and Casino Full timeJob SummaryThe Security Officer is a critical role at del Lago Resort and Casino, responsible for ensuring the safety and security of our guests, team members, and assets. As a Security Officer, you will be the first point of contact for guests and team members in need of assistance, and will work closely with other departments to maintain a secure and...
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Waterloo, New York, United States del Lago Resort and Casino Full timeJob Title: Security EMT OfficerDel Lago Resort and Casino is seeking a highly skilled and experienced Security EMT Officer to join our team. As a Security EMT Officer, you will be responsible for ensuring the safety and security of our guests and team members while maintaining a high level of customer satisfaction.Key Responsibilities:Respond to emergency...
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