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Customer Service Representative

2 months ago

New Port Richey, Florida, United States Charter College Full time

Charter College is seeking a dedicated and experienced Customer Service Representative to join our team. In this role, you will be the primary point of contact for students, providing exceptional support and guidance throughout their educational journey.

As a Customer Service Representative, you will play a vital role in ensuring student satisfaction by addressing inquiries, resolving issues, and fostering positive relationships. Your responsibilities will include:

  • Responding to student inquiries via phone, email, and chat.
  • Providing information about academic programs, admissions processes, financial aid, and other college services.
  • Resolving student concerns and complaints in a timely and professional manner.
  • Maintaining accurate student records and documentation.
  • Collaborating with other departments to ensure seamless student support.

We are committed to providing a supportive and inclusive work environment where employees can thrive. If you have a passion for education and a commitment to delivering exceptional customer service, we encourage you to apply.

Benefits

Charter College offers a comprehensive benefits package that includes:

  • Competitive salary
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement plan
  • Professional development assistance