Customer Service Representative

3 weeks ago


Santa Rosa, California, United States Ross Stores, Inc. Full time
Job Description
Ross Stores, Inc. is seeking a Sales Floor Team Member to join our team

Main Responsibilities:
  • Provide exceptional customer service by assisting customers with purchases, answering questions, and resolving issues in a friendly and professional manner.
  • Maintain a clean and organized store environment by performing tasks such as sweeping, mopping, dusting, and replenishing supplies.
  • Process transactions accurately and efficiently at the register, including handling cash, credit card, and refund transactions.
  • Assist with visual merchandising by expediting new merchandise receipts and maintaining a neat and attractive store presentation.
  • Work collaboratively with colleagues to achieve sales goals and improve overall store performance.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Compensation: Estimated salary range is $17.45-$17.95 per hour.

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