Senior Design Researcher

4 weeks ago


Billings, Montana, United States Providence St. Joseph Health Full time
About the Role

We are seeking a highly skilled Senior Design Researcher to join our Analytics Center of Excellence team. As a key member of our team, you will be responsible for crafting user-centered experiences to drive data-informed decision making in a complex healthcare setting.

Key Responsibilities:

  • Craft user-centered experiences to drive data-informed decision making
  • Collaborate with data visualization designers and use insights to shape data strategies
  • Help mature and evangelize UX best practices within the organization
  • Deliver measurable solutions that meet diverse stakeholder needs

Requirements

To be successful in this role, you will need:

  • Bachelor's Degree in Human-Centered Design, Psychology, Human Behavior, Analytics, or related field of study
  • 6 years progressively increasing responsibility in customer relationship management or customer-facing engagement and communication
  • 3 years qualitative and quantitative data analysis and insight synthesis and reporting

Preferred Qualifications

We are looking for candidates with:

  • Demonstrated proficiency in mixed-methods research, utilizing quantitative and qualitative findings to drive design decisions
  • Skilled in task analysis and user flow mapping to enhance user experience
  • Ability to define and track business-oriented metrics that establish and prove the success of UX projects

Why Join Us?

At Providence, we are committed to creating a workplace that is inclusive, diverse, and equitable. We believe that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment. We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more.



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