Senior Living Operations Specialist
3 days ago
Company Overview: Commonwealth Senior Living at Bon Air is a recognized leader in senior living, employing around 2,000 associates. We are committed to providing high-quality care and services to our residents and their families.
Salary: $13.41/hour (20-40 hours/week)
Job Description: As a Healthcare Administration Intern, you will be exposed to all areas of operations at the community level. You will have the opportunity to interact 1:1 with each department leader and gain hands-on experience in various aspects of healthcare administration.
Responsibilities:
- Business Office: Assist with general HR policies, procedures, FMLA, and Worker's Compensation process. Develop recruitment strategies and interviewing techniques.
- Resident Care: Work with the Resident Care Director to help organize charts and paperwork. Assist with archiving records, disposal of expired medicines if applicable, and reaching out to families to schedule care conferences.
- Resident Programs: Assist with outings and events. Offer any unique talents you might have to coordinate resident programs.
- Sales: Shadow the Sales Director to gain an understanding of the customer journey experience (relationship building through phone calls, community experiences, etc.).
- Dining Services: Develop an understanding of the menu creation process (how to order, prepare, serve, post service), and gain an understanding of the financials of PRD's and budgeting.
- Maintenance & Capital Programs: Understanding emergency systems and their functions. Develop knowledge in housekeeping standards, MEPs (Mechanical, Electrical and Plumbing) processes, and Operational Maintenance budget.
Qualifications:
- Seeking a degree in Healthcare Administration, Human Services, Business Administration, or related field.
- Possess a spirit of cooperation and enthusiasm.
- Maintain confidentiality.
- Use tact and courtesy in dealing with staff, residents, their families, and visitors.
- Demonstrate a warm, outgoing, and compassionate personality.
- Demonstrated integrity, maturity, and leadership skills.
- Able to live out Commonwealth Senior Living's Noble selling purpose -
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