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Senior Director of Education Development Management

2 months ago

Collegeville, Pennsylvania, United States Pfizer Full time
Job Summary

This role will oversee a team of professionals responsible for the strategy, design, development, and implementation of global training programs. The ideal candidate will have expertise in advanced learning systems and tools, as well as experience in managing teams and leading transformative learning initiatives.

Key Responsibilities
  • Manage a team responsible for designing, developing, and deploying training and educational tools supporting clinical research, medical, safety, and regulatory procedures.
  • Assess overall training and development needs, develop, implement, and oversee large-scale and global training initiatives and programs.
  • Lead and develop new concepts and ways to design, develop, update, and implement instructor-led, online, and written training and education solutions.
  • Drive the use of new technologies, including gamification, mobile learning, guided learning, microlearning, virtual or augmented reality, and artificial intelligence (AI) in learning tools.
  • Use industry knowledge and external partnerships to ensure connection to current relevant training trends.
  • Manage and direct the team on the use of sound instructional design knowledge/experience and adult learning methodologies to create storyboards, script, course content, learner guides, and learner instructions.
  • Influence and partner with Learning and Development and Digital Teams to drive improvements in learning management system/infrastructure.
  • Develop and implement metrics to assess the effectiveness and business impact of instructional design programs and materials/tools developed.
  • Manage a rigorous process to gather feedback on content and proactively conduct regular content reviews to adjust/update/refresh as required.
  • Be the expert in learning management systems, theories, and principles of training.
  • Align team resources to develop best-in-class eLearning content.
  • Guide, coach, and support instructional/Sharepoint designers.
  • Lead/support integrations, divestitures, and special projects as needed.
  • Maintain a current and working understanding of various interactive and engaging technologies available for use in online courses and programs, including various cutting-edge and interactive technologies, such as AR/VR, adaptive learning, and artificial intelligence.
  • Ensure inspection readiness for training and education content development processes; support/respond to audit/inspection requests.
Qualifications/Skills
  • Advanced degree in computer science, design and technology, new media, learning sciences, or instructional design.
  • PhD with 10 years or MS with 12 years of relevant experience in leadership of digital content development and management, including experience leading transformative learning/education initiatives.
  • Strong knowledge of learning solutions and related business process technologies, such as content management, digital/eLearning, virtualization modalities (VR/AR), learning analytics, gaming, social learning, AI.
  • Demonstrated knowledge of adult learning principles, instructional design, development, as well as project management expertise.
  • Demonstrated ability to manage multiple, highly complex projects concurrently.
  • Demonstrated ability to influence and negotiate effectively.
  • Ability to implement large-scale change in complex, matrix organizations.
  • LMS administration and processing; proficiency in Microsoft Office, Adobe Acrobat, Sharepoint development and maintenance, course development products (e.g. Articulate, Storyline), and survey tools.
  • Experience working globally with organizations/teams/individuals/leadership.
  • Strong leadership, communication, motivation, and team building skills.
  • Demonstrated experience leading teams in evolving and rapidly changing environments that are client-driven.
  • Business knowledge of Clinical Research & Development, Quality, Pharmacovigilance, and/or Regulatory in the pharmaceutical industry strongly desired.
  • Experience in contracting process, including budgeting, RFPs, SOWs, and vendor management.
Work Environment

This role requires business travel as needed.

Benefits

Pfizer offers comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments.

Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday, and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental, and vision coverage.

Learn more at Pfizer Candidate Site - U.S. Benefits | https://www.pfizer.com/careers/employee-benefits

Pfizer compensation structures and benefit packages are aligned based on the location of hire.

The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.