Customer Service Agent

1 month ago


Lincoln, Nebraska, United States Kyson Denker - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.

Key Responsibilities
  • Build and maintain strong relationships with clients to understand their needs and preferences.
  • Conduct thorough reviews of insurance options to educate clients and provide personalized recommendations.
  • Identify opportunities to upsell and cross-sell products and services to clients.
  • Collaborate with the sales team to develop and implement sales strategies.
What We Offer
  • Competitive Compensation: Earn a salary of $35,000 - $85,000 per year, plus commission and bonus opportunities.
  • Health Benefits: Comprehensive health coverage to ensure your well-being.
  • Retirement Plan: Access to a Simple IRA to help secure your financial future.
  • Paid Time Off: Enjoy vacation and sick days to recharge and relax.
  • Life Insurance: We want to protect your future and provide peace of mind.
  • Career Growth: Opportunities for advancement and professional development within our agency.
Requirements
  • Puzzle Connector: Passion for marketing products and services tailored to client needs.
  • Effective Communicator: Strong skills in written and verbal communication.
  • People Person: Enjoy interacting with and serving others.
  • Detail-Oriented: Meticulous and thorough in all tasks.
  • Problem Solver: Proactively addresses and resolves issues.
  • Tech-Savvy: Comfortable learning and using computer functions.
  • Team Player: Works well within a team environment.
  • Customer-Focused: Able to relate to and effectively assist clients.
  • Service-Driven: You find joy in serving others.
Next Steps

If you're motivated, eager to succeed, and envision yourself excelling in this role, we encourage you to apply today. We'll follow up with the next steps in our interview process shortly.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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