Customer Service Associate

4 weeks ago


Lincoln, Nebraska, United States Hung Nguyen - State Farm Agent Full time
Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing prompt, accurate, and friendly service? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, providing customer service, and educating customers about insurance options. Responsibilities
  • Establish and maintain customer relationships through regular follow-ups and communication.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
Benefits
  • Competitive salary and commission/bonus structure.
  • 401K and paid time off (vacation and personal/sick days).
  • Opportunities for growth and advancement within the agency.
Requirements
  • Excellent communication and interpersonal skills.
  • Self-motivated and detail-oriented individual.
  • Ability to work in a team environment and effectively relate to customers.
  • Bilingual - Vietnamese preferred.
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
If you are a motivated and customer-focused individual, please complete our application. We will follow up with you on the next steps in the interview process.
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