Insurance Customer Service Representative

2 days ago


Lincoln, Nebraska, United States Seth Engebritson - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative at Seth Engebritson State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our insurance agency.

Key Responsibilities:
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Utilize a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Collaborate with other team members to ensure seamless communication and efficient issue resolution.
  • Proactively identify and address customer concerns, ensuring a high level of satisfaction and loyalty.
Requirements:
  • Excellent communication and interpersonal skills, with a strong ability to relate to customers and understand their needs.
  • Proven customer service experience, with a focus on delivering exceptional results and exceeding customer expectations.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
  • Strong problem-solving skills, with a proactive approach to resolving customer issues and concerns.
Benefits:
  • Competitive salary and commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Paid time off and comprehensive benefits package.
  • Valuable career-building experience and professional development opportunities.


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