Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly motivated and reliable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to client inquiries, and ensuring seamless communication with our clients.
Key Responsibilities:
- Answer incoming customer calls and respond to client emails and text messages in a professional and timely manner.
- Schedule appointments, process service orders and payments, and invoice customers as needed.
- Set up new customer accounts and schedule estimates, ensuring accurate and efficient communication.
- Perform additional tasks as required to support the team and ensure excellent customer service.
Requirements:
- Administrative and/or customer service experience is recommended, but we are willing to work with the right candidate.
- Prefer experience with web-based software and customer service over the phone.
- Must be willing to undergo a background check.
About Us:
ABC Termite & Pest Control Inc is a family-operated business with over 20 years of experience serving southeast Nebraska and western Iowa. We are committed to providing environmentally friendly termite and pest control services that you can rely upon.
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