Part-Time Member Success Associate at Fitness Studio
11 hours ago
We are seeking a highly motivated and energetic individual to join our team as a Part-Time Member Success Associate at our Fitness Studio. As a key member of our team, you will be responsible for delivering an exceptional member experience, driving sales and retention, and contributing to the overall success of our studio.
Key Responsibilities- Sales and Retention: Meet and exceed sales and retention expectations by promoting our services and building strong relationships with our members.
- Member Experience: Provide exceptional customer service, respond to member inquiries, and resolve any issues in a timely and professional manner.
- Studio Operations: Maintain a clean and organized studio environment, set up and reset equipment, and ensure a smooth class experience for our members.
- Team Collaboration: Work closely with our management team to achieve studio goals, participate in team-building activities, and contribute to a positive and supportive work environment.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with members and colleagues.
- Sales and Customer Service Experience: Previous experience in sales and customer service, preferably in a fitness or wellness environment.
- Leadership and Teamwork: Strong leadership and teamwork skills, with the ability to motivate and support team members.
- Flexibility and Adaptability: Ability to work a flexible schedule, including evenings and weekends, and adapt to changing priorities and circumstances.
SPENGA is a rapidly growing fitness company that combines spin, strength, and yoga into one 60-minute workout. We are committed to delivering an exceptional member experience and building a strong community of like-minded individuals. If you are passionate about fitness, customer service, and teamwork, we encourage you to apply for this exciting opportunity.
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