Customer Service Specialist

3 weeks ago


Wilmington, North Carolina, United States Jaymi Wessell - State Farm Agent Full time

Company Overview

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We are Jaymi Wessell - State Farm Agent, a dynamic team dedicated to providing exceptional insurance services. Our goal is to build long-lasting relationships with our customers and deliver personalized solutions that meet their unique needs.

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Salary and Benefits

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The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications. As an Agent Team Member, you will receive hourly pay plus commission/bonus, paid time off (vacation and personal/sick days), valuable experience, and growth potential/opportunity for advancement within our agency.

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Job Description

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This role involves establishing customer relationships, providing prompt, accurate, and friendly customer service, and using a customer-focused, needs-based review process to educate customers about insurance options. You will work closely with our State Farm independent contractor agent to ensure seamless delivery of our services.

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Required Skills and Qualifications

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To succeed in this role, you must have excellent interpersonal skills, excellent communication skills (written, verbal, and listening), organizational skills, self-motivation, detail orientation, and the ability to work in a team environment. Additionally, you must be able to effectively relate to customers, obtain a Property and Casualty license, and obtain a Life and Health license.

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Becoming Part of Our Team

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If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. As a member of our team, you will enjoy a fast-paced and dynamic work environment, opportunities for professional growth, and a chance to make a real difference in people's lives.



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