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Patient Care Coordinator

2 months ago

Milwaukee, Wisconsin, United States FROEDTERT HEALTH Full time
Position OverviewJoin our dedicated team at Froedtert Health, where we focus on providing exceptional support to patients navigating their cancer treatment journey. This role is pivotal in ensuring seamless coordination of care within our clinics and infusion areas, allowing you to foster meaningful connections with both patients and healthcare providers.

Embrace a fulfilling work-life balance with no weekend or holiday shifts.

Location: Milwaukee, WI at Froedtert Hospital.

This position is ON-SITE.

FTE:

Shift: Day Shift

Key Responsibilities:

As a Patient Care Coordinator, you will:
  • Facilitate the scheduling of complex, multidisciplinary care for established patients receiving comprehensive cancer treatment.
  • Collaborate with patients to navigate the healthcare system, ensuring effective communication among patients, families, care teams, and various clinic departments.
  • Manage a high volume of incoming calls and scheduling requests to guarantee timely and coordinated patient care.
  • Perform additional tasks as required.

Qualifications:

Experience:

No prior experience is necessary unless an associate degree is not held. Familiarity with complex oncology scheduling systems is advantageous.

Education:

An Associate Degree is required. Alternatively, a high school diploma or equivalent with at least two years of experience in intake, registration, scheduling, or a related clerical role in a medical environment is acceptable. Completion of a medical terminology course is preferred, and a Bachelor's degree is desirable.

Essential Skills:

Applicants should possess:
  • Knowledge of medical terminology.
  • Strong written and verbal communication skills.
  • Ability to identify critical issues and make independent judgments.
  • Attention to detail with skills in analysis, problem-solving, and managing multiple priorities.
  • Excellent follow-up capabilities.
  • Proficiency in Microsoft Word, Excel, and other Office applications.
  • Critical thinking abilities.

Benefits of Joining Froedtert Health:

At Froedtert Health, we offer a comprehensive range of benefits to our staff, which may include:
  • Paid time off
  • Career growth opportunities, including Career Pathways and Tuition Assistance
  • Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan options
  • Comprehensive health benefits including Medical, Dental, and Vision insurance
  • Employee Assistance Programs and additional wellness benefits

Froedtert Health and the Medical College of Wisconsin are committed to fostering a diverse workforce and providing equal employment opportunities. We maintain a drug-free workplace and conduct pre-employment substance abuse testing.