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Established Patient Coordinator
4 weeks ago
As a key member of our team, the Established Patient Coordinator will play a vital role in coordinating the scheduling of complex multidisciplinary care across our network for established patients receiving comprehensive cancer care. This involves navigating the healthcare system, facilitating communication among patients, family, patient care teams, multiple clinic departments, and providers.
Responsibilities:
• Triage a large number of incoming phone calls and multiple scheduling work queues to ensure patients receive coordinated, sequential, timely care.
• In partnership with patients, navigate the healthcare system, including facilitating communication among patients, family, patient care teams, multiple clinic departments, and providers.
Requirements:
• Associate Degree is required. In lieu of degree, high school diploma or equivalent and at least two years of experience in intake, registration, scheduling, or related clerical in a medical setting is required.
• Knowledge of medical terminology, professional written/verbal communication, and interpersonal skills are essential. Ability to identify critical issues and exercise independent judgment is also required.
Perks & Benefits:
Froedtert Health offers a variety of perks and benefits to staff, including paid time off, growth opportunities, career pathways, and career tuition assistance. We also offer academic partnerships with the Medical College of Wisconsin, referral bonuses, retirement plans, and more.
