Front Desk Associate

1 week ago


Irondale, Missouri, United States Courtyard Pittsburgh NorthCranberry Woods Full time

About Us:
At Courtyard Pittsburgh North/Cranberry Woods, we value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

Responsibilities:
As a Front Desk Agent, you will be responsible for greeting guests, processing check-ins and check-outs, issuing room keys, answering questions, and resolving guest requests in a safe and efficient manner. You will also process guest bills and collect payments in compliance with cash handling, credit card processing, and accounting policies and procedures.

Benefits:
We offer our associates the following benefits:

  • Highly competitive wages
  • Work-life balance
  • Team member travel discounts with Marriott hotels and Pyramid family of hotels
  • 401k with an employer match
  • Free associate parking
  • Free associate assistance program
  • Employer-provided uniforms
  • Employee meal program
  • Benefits after the first month of employment for full-time employees
    • Benefits offered include Medical, Dental, Vision, 401k, Life Insurance, Short and Long Term Disability, and Supplemental Insurance
  • Earn paid time off on your first paycheck and start utilizing it after only 90 days of employment
  • Ability to earn up to 1 week paid time off in your first year of employment
  • 7 Paid Holidays a year
  • 3 Paid Sick Days after 1 year
  • No limit to the amount of paid time off hours you can rollover each year
  • PTO Cash Out options
  • 100% employer-paid Life Insurance at 1 time your annual salary


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