Billing and Office Operations Manager

1 week ago

Upper Marlboro, Maryland, United States Growing Minds Behavioral Health Full time
Job Overview

We are seeking a meticulous and organized individual to fill the role of Billing and Office Operations Manager at Growing Minds Behavioral Health. This position is essential for ensuring the smooth operation of our office and the accuracy of our billing processes.

Key Responsibilities:
  • Supervisory Duties: Oversee daily office activities and manage staff performance in alignment with company policies.
  • Billing Management: Generate and process weekly billing reports with precision and efficiency.
  • Audit Procedures: Conduct monthly audits to verify billing accuracy and adherence to established protocols.
  • Authorization Oversight: Manage the input and tracking of authorizations, including submission of treatment plans for approval.
  • Communication Coordination: Facilitate communication between departments, ensuring timely follow-ups on important matters.
  • Documentation Management: Ensure all necessary documents are submitted accurately and on time.
  • Budget Oversight: Assist in monitoring the office budget, tracking expenditures to meet financial objectives.
  • Scheduling Support: Provide assistance with scheduling tasks to enhance operational efficiency.
  • Payroll Administration: Accurately process bi-weekly payroll in a timely manner.
  • Client Relations: Manage client interactions, maintaining a high standard of customer service.
  • File Organization: Maintain an organized filing system on Google Drive for easy access to information.
  • Onboarding Support: Aid in the onboarding process for new hires, including rate negotiations.
  • Financial Communication: Liaise with the accountant regarding financial inquiries and requirements.
  • Hiring Management: Oversee the creation and management of job advertisements.
  • Software Management: Input new clients and staff into the practice management software.
  • Status Management: Update staff and client statuses as necessary.
  • Session Note Organization: Organize session notes for efficient retrieval.
  • Contract Compliance: Ensure adherence to contractual obligations and maintain billable hours.
  • Additional Duties: Perform other responsibilities as assigned by management.
Qualifications:

Required Skills:
- Quick learner with a proactive approach.
- Strong knowledge of office management practices.
- Excellent communication and interpersonal abilities.
- Exceptional organizational skills and attention to detail.
- Proven time management skills with the ability to meet deadlines.
- Proficient in Microsoft Office and Google Drive.

Preferred Skills:
- Experience in billing processes.

Education and Experience:

- High school diploma or equivalent required; an associate degree in office administration or a related field is preferred.
- A minimum of one year of experience in a similar role is required.

Physical Requirements:

- Ability to sit at a computer for extended periods.

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