Order Processing and Logistics Coordinator

7 days ago


Marietta, Georgia, United States MiMedx Full time
About the Role

MiMedx is seeking a highly organized and detail-oriented Account Coordinator to join our Sales Operations & Customer Service team. This role will be a on-site position, and the ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Inventory Management: Manage the order process for assigned sales areas, ensuring timely and accurate fulfillment of customer orders.
  • Order Processing: Work closely with internal customers to ensure orders are processed according to agreed-upon turnaround times, escalating any delays to internal teams as necessary.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Team Collaboration: Work collaboratively with the Regional Sales Directors and other teams to ensure seamless order processing and customer satisfaction.
  • Communication: Maintain open and transparent communication with internal stakeholders, keeping them informed of any issues or concerns affecting customers in assigned sales areas.
Requirements
  • Education: Bachelor's Degree or equivalent work-related experience.
  • Technical Skills: Proficiency in Microsoft Office suite, experience with ERP systems (QAD preferred), and knowledge of the healthcare industry under FDA or AATB regulations.
  • Soft Skills: Excellent communication and interpersonal skills, ability to work effectively in a team environment, and a positive attitude.
What We Offer

MiMedx is an equal opportunity employer, committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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