Dental Office Coordinator
4 hours ago
Alpha Dental is a leading provider of top-notch dental care and exceptional service to our patients. We are dedicated to delivering outstanding patient experiences and are seeking a meticulous and organized Front Office Coordinator to join our team.
Job DescriptionThe Front Office Coordinator will be responsible for overseeing various administrative tasks and supporting both patient and office needs. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
Key Responsibilities:- Manage and coordinate hygiene and doctor appointment schedules, confirming appointments and ensuring all necessary preparations are complete.
- Reconcile Delta payments at the end of each month, scan all Explanation of Benefits (EOB) into patient charts, and review patient balances for upcoming appointments.
- Analyze patient balances and provide detailed lists to E Assist, comparing payments to treatment plans and ensuring bills are sent if no upcoming appointment is scheduled.
- Be familiar with Insurance breakdowns, handle same-day insurance changes, and update records accordingly.
- Track pre-authorizations in a system or book, check new pending appointments, and update the schedule as needed.
- Respond to patient questions, manage treatment payment plans, and provide explanations for various procedures when patients inquire.
- Dental front office experience required: 2 years
- Excellent organizational and multitasking skills
- Strong communication and interpersonal abilities
- Proficiency with office software and systems (experience with Eaglesoft is a plus)
- Ability to handle sensitive information with confidentiality
- Competitive salary
- Free dental work
- Paid time off and holidays
- Opportunities for professional growth and development
Full-time
Pay:$21.00 - $26.00 per hour
Expected hours:28 – 36 per week
Benefits:- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
- General Practice
- PPO
- Billing
- Treatment Planning
- Eaglesoft
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